Privacy & Policy

Privacy and Policy for Mbayom IT-Point Solutions

Terms and Conditions for Mbayom IT-Point Solutions Services

1. Scope of Services

  • - The Provider shall deliver Mbayom IT-Point solutions including but not limited to:
  • - ERP software deployment, customization, and training (e.g., Odoo, SAP, etc.)
  • - Device networking setup and configuration (LAN/WAN, servers, routers)
  • - Ongoing technical support and troubleshooting (remote and on-site)

2. Client Responsibilities

  • - Provide accurate and timely information required for service delivery.
  • - Ensure access to necessary systems, hardware, and personnel.
  • - Maintain proper licensing for third-party software used in conjunction with services.

3. Service Availability

  • - Support hours are 9am to 5pm, Monday to Friday, excluding public holidays.
  • - Emergency support is available upon request and may incur additional charges.

4. Fees and Payment Terms

  • - Invoices are payable within 5 workings days of receipt.
  • - Late payments may incur interest charges of 3% per month.

5. Confidentiality

  • - Both parties agree to maintain the confidentiality of proprietary information.
  • - The Provider will not disclose client data to third parties without written consent.

6. Data Security

  • - The Provider will implement reasonable security measures to protect client data.
  • - However, the Provider is not liable for breaches resulting from client-side vulnerabilities or third-party software.

7. Limitation of Liability

  • - The Provider shall not be liable for indirect, incidental, or consequential damages.
  • - Liability is limited to the total amount paid by the client for services in the preceding 6 months.

8. Termination

  • - Either party may terminate the agreement with 30 days written notice.
  • - Upon termination, all outstanding fees become immediately due.
  • - The Provider will return all client data upon request, subject to any applicable fees.

9. Intellectual Property

  • - The Provider retains ownership of all intellectual property created during service delivery.
  • - The client is granted a non-exclusive, non-transferable license to use the deliverables for internal purposes only.

10. Governing Law

  • - These Terms shall be governed by the laws of The Federal Republic of Nigeria
  • - Any disputes shall be resolved through arbitration or in the courts of The Nigerian Law of Contract

11. Amendments

  • - The Provider reserves the right to update these Terms and Conditions with prior notice.
  • - Continued use of services after changes implies acceptance of the revised terms.